Testimonials

Extremely happy with the service, honesty, and professionalism shown by Jody and her team. It was a relief to leave everything in their capable hands. A heart felt thanks....

Cathy - Cheltenham


"I cant thank Jody and her team enough for making a difficult decision (selling the family home with all it's memories) due to advancing age and I'll health, so much easier. We really felt we could trust Jody to clear the family home in a respectful manner minimizing waste and finding a new home for many items that could not make the move with us." In the end she did it all on her own whilst l recovered from major surgery in hospital. Even packed my things for me ready for the moving truck to take them to my new home in a retirement Village. A heart felt thankyou. Garry and Wendy - West Brunswick

Garry and Wendy - West Brunswick


Pack Up Your Troubles were wonderful In one day they had the unit sorted. 40 years of life's accumulations, were checked, categorised, and cleared away. The unit was 100% clear , no hassles at all, and it was good to know that items that could be used by others were sent to charities.

Helen - Pascoe Vale


Huge thanks Jody for your work. Sorting out my clutter was so overwhelming for me but you were able to break it down and help me make decisions I couldn’t make alone.

S - Bulleen


I could not express how easy and smooth the process was with Jody and her team from Mrs Secondhand and Pack up your troubles. There prompt response and service was not one to disappoint. I would definitely recommend there service to anyone, especially when you're dealing with ex tenants that leave many belongings behind. I will be calling them again if needed with no hesitation.

Tuche - Property Manager, Ray White


Living interstate and been given the daunting task of packing up my dads home , which had been the family home of two generations , I didn't know how I was going to manage this mammoth task in 5days. I didn't need to worry . Jody was very organised and knew exactly where to begin and had lots of contacts for donations and organised the skips . Jody is very reliable, organised and very easy to communicate with . I could not have completed this task without her.

Kim - Oak Park


Jody was friendly organised and respectful and worked with me over two sessions to organise each part of my house. It was a pleasure working with her and I now have systems in place for my CD’s Kitchen cupboards, bathroom etc and chucked out stuff I didn’t need. I feels great to have a clear out and Jody was an excellent help’.

Annie, Eltham


Jody from Pack Up Your Troubles was professional, respectful, and friendly in nature, and did a wonderful job helping us tidy up our house in preparation for having the wiring replaced. She was economical with time, so we got immense value from having her in. With regards to de-cluttering, she was honest without being too blunt, and very effective. I will definitely be recommending her service to other people.

Ana - Broadmeadows


I used Pack Up Your Troubles to declutter and organise my garage and home office. Jody came in with fresh eyes and came up with a solution on how to get the most out of two very different spaces. She was friendly, efficient and got the job done in no time. I'm ecstatic with the results.

Prof. Sheree Cairney - Flinders University


I cannot speak too highly of the service I received from Pack Up Your Troubles. From Jody's first phone call and throughout the job, the communication was excellent and she was very clear how it would all work.They did a great job packing my belongings - it took 2 days to pack a four bedroom house, as well as sorting things for the opp shop and dropping them off. I was very impressed with the care taken to pack things properly and when I unpacked there was no damage what so ever.

Bill - Frankston.


Jody was great. She was punctual, efficient and very positive in her approach which made the whole exercise stress free. She helped me see a whole new way of organising myself and we now have much more space in our kitchen and a system that will work well for us. The simple techniques, tips and tricks she shared will stand me in good stead for organising the rest of the house. I have no hesitation in recommending Jody and Pack Up Your Troubles to you; be it for a small job or large!

Kirsten - Yarraville.


I have used Pack Up Your Troubles twice in the past 6 months to help me and also my brother move house. I was totally astounded at how smooth and painless the process was - Jody has a genuine ability to look at a room full of chaos and somehow sort through the clutter, pack up what I want to keep/move and then arrange for the rest to be removed all in a couple of days. She arranged everything, including boxes, transport, extra staff to help with heavy lifting and 10 years worth of household was packed up within in a couple of days – unbelievable! This would have taken me weeks!! I would highly recommend Pack Up Your Troubles and would be happy to be contacted for to provide a verbal reference.

Jane – Brunswick.


I can actually get in my flat now and sit in a relaxed space since Jody from Pack Up Your Troubles came and helped me sort through all the stuff that was cluttering my flat. I want to thank my case manager and Jody for making this possible and not making me throw out the things that are precious to me.

Debra – Fitzroy.


When mum passed away I had to empty her unit of 30 years worth of household goods. Not having lived in Melbourne for 25 years I had no idea where to start. The idea of organizing truck rentals, removalists and working out where to take items no longer needed was just too much. Luckily the community agency mum rented her unit off recommended Jody @ Pack Up Your Troubles and she did an amazing job of providing practical advice, packing and removing the unwanted goods (most of which went to a local charity). Jody was supportive at a difficult time and I was impressed with the speed and ease of the service,allowing me to be back home in Brisbane by the end of the week. - thank you.

Tracey - Brisbane.


My bungalow was packed to the rim with household bits and pieces that no longer fit in my house. I was desperate to create an art space to do my painting but was totally overwhelmed by the job ahead of me. I needed a third party to help me get some perspective on what was worth keeping, what could go and how to make what remained ‘flow’. Within days of an initial conversation and quote from Jody, she came back, helped me sort through the goods, removed what I no longer wanted and helped me organise the space into a light, inspiring place that I now spend time painting in again. Can't thank you enough for your inspiration, practicality and also support and encouragement I needed to get the job done. All the best.

John – Northcote.


Jody did an amazing job in preparing my house for sale in such a short amount of time. I was surrounded by chaos and she came into my home and got straight on with the job. She worked through my house room by room decluttering and sorting out all the unwanted stuff & removed it immediately. She made the photography deadline with a day to spare! What a relief after so much stress, it made a big difference to the sale price and to my sanity! I highly recommend her. Thanks.

Susie – Carlton.


My brother Peter has had a hard time getting rid of all the stuff that has taken over his house since his wife died. With a Notice to Vacate looming, Jody & her team did a tremendous job of working with him empathetically & efficiently to remove the mountains of stuff and to keep his landlady happy. Luckily for Peter, the Notice to Vacate was cancelled and he can now access local council cleaning services to keep the house properly maintained. We are very grateful – thank you.

Bob Cameron & Family – Sandringham.


In our experience we have found Jody and her team to be very professional. They are hard working and have got great results with our clients. They always treat our clients with respect.

Elaine – Case Manager, Wintringham Specialist Aged Care


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